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Password Recovery

A password can be reset from the login page.

Click Forgot your pasword link and enter email address. A reset code is sent.

login

Log back in using the code and follow the reset instructions to enter and confirm the new password.

A password must meet the following criteria:

  • Minimum of 8 characters
  • At least 1 number
  • At least 1 uppercase letter
  • At least 1 lowercase letter
  • At least 1 special character

A reset code can only be sent to the email address linked to the user´s account.

A password reset can also be triggered by an Administrator.

Login Duration​

Logging into Sheetloom will generate a cookie in the browser that expires after 5 minutes of inactivity. Shortly before this time has expired a notification is served to the user which will reset the countdown if clicked within 20 seconds. After 5 minutes have expired, any future action will require the user to sign back in. This helps keep Sheetloom safe from unwanted access.